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Frequently Asked Questions

questionOrdering fuel online isn't as complicated as it sounds. To help you we have prepared some answers to the questions our customers occasionaly have.

If you can't find the answer to your question here please contact us.



1 Heating Oil May Also Be Known As....
2 Premium Additive
3 Do I need to register?
4 Do I have to pay to use Homefuels Direct?
5 Is there a credit card charge?
6 When do you charge my debit/credit card?
7 Are my personal details secure?
8 What distance can the tank be from the tanker?
9 How do I know how much oil was delivered?
10 Why do prices change so often?
11 How much oil should I order?
12 What happens if I order too much oil and it wont fit in the tank?
13 Do I need to be in when my oil is delivered?
14 Can you deliver to an address which is not my billing address?
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